Portfolio description
We consult in the field of operations management processes based on the specific OSS applications like fault management, ticketing systems, infrastructure data bases and service management, supplemented with extensions made by central geografic information system, central document management up to performance management systems.
Besides, the focus lies by the development of "Advanced Functionalities" to reach the best possible process and data integration.
Our performance
- requirements definition for single OSS applications or for whole operational process propositions
- accompany and carry out of the application-evaluation and providing support during the selection procedure
- project management and documentation of implementation projects
Your advantages
- vendor independent consultation by A-OSS Consulting GmbH
- Agile procedure model with clear achievement arrangements
- long-standing experience in numerous implementation projects
Our experiences
Our consultation is based on the leading frameworks like ITIL V3 or frameworks from tmforum (TAM, eTom, SID). Long-standing project management in the area of digital radio networks for public authorities and private mobile operators.